Returns & Exchanges
At OMNES, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for hassle-free returns on all eligible items. Please ensure products are in their original condition with all tags attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging and include the printed return authorization slip inside the box.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund to the original payment method within 5-7 business days.